State Farm® Insurance Agent James Grossi
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
A Bell
April 9, 2025
"You decided it would be a good idea to email the customer. You’ve now made the impact worst my emailing about the review and insulting me, John. Mary’s a liar. I never spoke with anyone. My issue is after the request no one follow up with me. If I OK Service, give you mileage, I expect someone to text me back. Informing me that starting whatever day this will be what your coverage is and this is what it’s gonna cover. That never transpired. You’re completely and absolutely wrong John to now accuse the customer of lying. There are plenty of things your company and you guys did before I didn’t like, but that was procedure. Someone not doing their job is a problem and you not taking ownership of when the ball was dropped is problem. (the following paragraph was the original review.) James this is so unprofessional. Why do I receive lack of service. No one called me or texted me to inform me that they changed the policy. I found out from an email. No one went over any information. I don’t know how this is legal. I never solidified anything."
"Hi Andrea, I'm not sure why you left us a 1-Star review. I was looking at your account notes and see that you spoke to Mary in our office on Monday, March 31, 2025 and authorized changes to your policy. If we missed something, or got something wrong, we'd be more than happy to correct it and clear up any misundertandings. I also see in our notes that we tried calling you several times, but you haven't answered our calls. Since we can't seem to get ahold of you by phone, can you please call our office on Monday so that we can get this straightened out? Thanks! "
Jose Hernandez
April 4, 2025
"Gabriela cardenas . muy profesional exelente servicio recomendo . muy amables"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mateusz Wielbut
March 1, 2025
"It was a pleasure to work with Jacob at James Grossi. He carefully reviewed all my existing policies and helped me find a much better price with improved coverage by switching over. Thank you!"
"Thank you, Mateusz, for the five-star review! We are so glad to hear Jacob provided great service and that it was simple for you to switch over. We look forward to continuing to help you get the most out of your insurance coverage!—James"
Sergio Rojas
February 20, 2025
"Gracias por explicarme y aclararme muchas cosas muy atenta y profesional en su trabajo recomiendo mucho a mírela"
"Thank you for the 5-star review, Sergio! We’re happy to assist you with your insurance needs and appreciate your business! – James "
Lourdes Balbuca
February 12, 2025
"Excelente atención ...gracias a Gabriela Cárdenas quien supo ayudarme con su buena asesoría muy recomendable"
"Gracias, Lourdes, por su comentario amable. Nos apreciamos su confianza y apoyo, y ¡somos disponibles para todas sus preguntas siempre!—James"
janet ripolone
February 11, 2025
"Jacob has been wonderful. I recommend this company."
"Thank you, Janet, for reviewing and recommending our business. It is our pleasure to serve you!—James"
JIMMY BRAVO
February 8, 2025
"Me parece que tienen un excelente personal y en especial el señor que me atendio supo explicarme todas las inquietudes que yo nesecitaba saber muchas gracias"
"¡Gracias, Jimmy! Estamos muy contentos de ayudar. Si necesita algo más, no dude en comunicarse con nosotros.—James"
Jammye Calderon
February 4, 2025
"I have a very pleasant experience with Jacob at State Farm. He explained everything I needed to know and was very helpful throughout the entire process. I would definitely recommend this place to friends and family."
"Thanks so much, Jammyne. We strive to provide helpful and caring service, and we are so glad to know we delivered on that. It means a lot to us that you have chosen us for your coverage needs and would even recommend us to your loved ones. Please reach out again whenever you need us!—James"
donald martinez
January 31, 2025
"Marelin fue la Persona que me brindó toda la información sobre las pólizas de seguro y sus beneficios es una persona muy profesional está muy preparada para tratar con las personas e quedado satisfecho con su ayuda gracias a Dios por poner buenas personas en el camino 👏👏"
"¡Gracias Donald por la reseña de cinco estrellas! Nos alegra que haya tenido una experiencia fantástica con Marelin y nuestro equipo de State Farm. ¡No dude en llamar o visitar nuestra oficina en cualquier momento! – James "
SC anonimo.official
January 30, 2025
"Me sentí muy vien gracias por su paciencia al explicar y resolver las dudas"
"Ha sido un placer para nosotros ayudarle. No dude en comunicarse nuevamente siempre que necesite asistencia con su seguro.—James"
Dave Thompson
January 30, 2025
"Always quick to respond efficient and knowledgeable. Miss Mary is a pleasure to work with."
"Thank you for the kind words, Dave. We're glad to hear that you've had a positive experience and that Mary has been helpful and efficient. She truly is a pleasure to work with, and we’re lucky to have her on our team. We appreciate your support!—James"
Carol Gradwell
January 23, 2025
"Hey Paul helped me out so much! Was wonderful to talk to!!"
"Thank you for the great feedback, Carol! We're so glad to hear that Paul was able to help and made the experience a pleasant one. We’ll be sure to pass along your kind words—he’ll really appreciate it!—James"
wilmer pillco
January 22, 2025
"Tuve una buena atención por parte de mi asistente Gaby"
"¡Gracias por su reseña, Wilmer! Nos alegra saber que Gaby le brindó una atención y apoyo de calidad. No dude en comunicarse con nosotros si necesita asistencia adicional.—James "
Alfredo Ramirez
January 20, 2025
"Gracias Gaby por ayudarme hoy con el seguro de mi carro"
"Thank you for the review, Alfredo! It was our pleasure to help you with your insurance. Call us for any questions!—James"
Amy Rivadeneira
January 16, 2025
"Gracias Gaby por ayudarme con mi carro muy feliz con la atención"
"¡Muchas gracias por sus amables palabras, Amy! Nos alegra que Gaby haya podido ayudarle con su carro y que esté satisfecha con el servicio. ¡No dude en comunicarse con nosotros si necesita algo más!—James"
Juan Ramos
January 16, 2025
"Gracias Gabby, por ayudarme a cambiar mi seguro."
"¡Muchas gracias por sus amables palabras, Juan! Nos alegra que Gabby haya podido ayudarle a cambiar su seguro y que esté satisfecho con el servicio. ¡No dude en comunicarse con nosotros si necesita algo más!—James"
Priscilla bravo navarro
January 14, 2025
"Gracias Gaby y Marelein por su ayuda y rapidez en el proceso de mi seguro"
"¡Gracias por sus amables palabras, Priscilla! Nos alegra haber podido asistirle y saber que el proceso fue rápido y sencillo. ¡No dude en comunicarse con nosotros si necesita algo más!—James"
Luising Martinez
January 14, 2025
"Gracias por atención señorita Gaby"
"¡Gracias por la reseña, Luising! Nos alegra que Gaby haya podido asistirle. Si necesita asistencia adicional con su seguro, ¡no dude en comunicarse con nosotros!—James"
Emily Lupercio
January 10, 2025
"Great service from Gabi !"
"Thank you for your review, Emily! We're so glad to hear that you received great service from Gabi. Don’t hesitate to reach out!—James"
Eleanor Donnelly
January 9, 2025
"Great experience!"
"Thank you for your feedback, Eleanor! We're thrilled to hear you had a great experience. If you ever need anything else, feel free to reach out!—James"
Jennifer Ordonez
January 8, 2025
"Gracias Gaby por ayudar a mi tía abrir su póliza"
"¡Gracias por su reseña, Jennifer! Fue un placer ayudar a su tía con su plan. Si usted o su tía necesitan algo más, ¡por favor háganoslo saber!—James"
Mustapha Jabbie
December 27, 2024
"Very helpful"
"Thank you for your review, Mustapha! We're glad to hear you found our service helpful. If you need any further assistance with your insurance, feel free to call us!—James"
Johanna Sanchez
December 19, 2024
"Gaby Muchas gracias por su ayuda estoy muy satisfecha por el servicio que me ofreció"
"¡Gracias por sus amables palabras, Johanna! Nos alegra mucho saber que está satisfecha con el servicio que le brindó Gaby. Siempre estamos aquí para asistirle y realmente apreciamos su apoyo. - James"
A Beck
December 11, 2024
"Quick and easy changing my policy over, Jacob worked with me with all of my questions to get my auto insurance changed over in no time, and helped me save a good amount of money compared to my previous insurer."
"Thank you for your feedback! It’s great to hear Jacob was able to answer all your questions and help with your auto insurance. We’re thrilled to have made the process quick and easy for you! If you need anything else, feel free to reach out! - James"
Anibal Diaz
December 9, 2024
"Gracias Gabriela por con loas seguros de mi compañía"
"¡Gracias, Aníbal! Nos alegra mucho saber que Gabriela pudo asistirle con sus necesidades de seguro. Agradecemos sinceramente su comentario y esperamos seguir atendiéndole en el futuro. - James"