Reviews

"Carlos Reyes was of great help!! Highly recommend. Very easy to work with. Thank you!!"

"My experience with the sales associate Raul was absolutely wonderful he toke his time to make sure that my husband and I understood everything he was explaining to Us he was amazing and a delight to speak with. Thank you Raul for all you're help and patience with Us we absolutely appreciate you ., and thank you State Farm for welcoming Us to our New car policy Insurance at State Farm., Also to Jonathan for following up with Us to find out if we had any questions you we're absolutely wonderful aswell.! Thank you. It was a pleasure to speak with you all."

"Incredible service. Out beat geico. Saving so well that I got rental insurance way below competitor price. Thank you so much"

"I had a great experience working with CARLOS at State Farm. He clearly explained the auto insurance policy and made sure I understood the coverage and details. He took the time to ask about my budget and worked with me to find a policy that suited my needs at an affordable price. I really appreciate his patience, honesty, and customer-focused approach. Carlos made the entire process smooth and stress-free. I highly recommend him to anyone looking for auto insurance and excellent customer service!"

"Genial"

"I had such a great experience working with Sophia! This was my first time obtaining my own auto insurance as a first-time vehicle owner, and she made the entire process easy and comfortable. She was extremely knowledgeable, thorough, patient, and transparent with me from beginning to end.

I had received quotes from several different insurance companies, and Sophia was able to provide me with the best rate. She even held my quote while I took the evening to review everything and make my decision, and when I called back the next day, we were able to pick right back up and get everything handled smoothly.

What I appreciated most was that she wasn’t pushy at all. She simply gave me the information I needed, explained my options, and even educated me on additional ways I could save, including the defensive driving discount. I felt informed rather than pressured, which made a huge difference.

Sophia was professional, personable, and genuinely helpful. I’m very happy that my first experience getting my own auto insurance was with her. Definitely five-star service! ⭐️⭐️⭐️⭐️⭐️"

"Mary from State Farm was absolutely wonderful! She was patient, knowledgeable, and took the time to answer all of my questions. She thoroughly explained my options and helped me find ways to lower my insurance costs while still making sure I had the coverage I needed. I truly appreciate her kindness, professionalism, and excellent customer service. Thank you, Mary, for all of your help! I highly recommend her ⭐️⭐️⭐️⭐️⭐️"

"Gaby was very professional and handled everything quickly and efficiently. Would definitely recommend to people."

"I recently had to obtain new homeowner and auto policies related to an estate. Both Sofia and Mary handled each request perfectly and timely. They reviewed all the details with me, answered my questions, and the policies were effective the same day. I truly appreciate the prompt and efficient manner my transactions were handled. They were both a pleasure to work with. Highly recommend the James Grossi State Farm Agency."

"Paul Catalano help me out and went above and beyond to get me the best Quote State Farm has to offer. He even emailed me discount workshops i would need to do to save more money. I loved this experience with Paul and Thank you so much for everything you've done to ease my mind on an insurance company."

"I had an extremely frustrating experience with this agency because they gave me a complete runaround and refused to explain why my quote was so high, repeating over and over that it was based on my credit score even though New York Insurance Law §2802 prohibits using credit information to raise auto insurance premiums. When I asked to speak with a manager, she still couldn’t give me any reasoning or breakdown, unlike other companies that clearly explain if a rate is higher due to a ticket or something specific. My rates have been increasing for almost ten years with no explanation, and even after moving to a safer neighborhood they tried to say that could make my rate higher too. They also told me they could offer me a quote for $1500 a month, and as soon as I questioned it they sent me a declination letter. The lack of transparency, misinformation, and refusal to provide a lawful explanation was unacceptable. Let’s not forget, they emailed me!! What a scam. Reporting them to the BBB!!!"

"Mary’s the best!"

"We switched to State Farm last year for our small business auto insurance. I can not express how easy, responsive and enjoyable James Grossi Agency is to work with. Mary is amazing and answers via phone or email all my questions or concerns. She goes above and beyond to meet all of our expectations. Thank you Mary!!!!"

"Marelin G. was great! She made reviewing and updating my policy easy and completely to my satisfaction."

"Muy amable su atención"

"Mr. Carlos was great at helping me get auto and motorcycle insurance. Although he is new to the James Grossi family, he demonstrated the highest quality and customer assistance. Thank you Mr Carlos!"

"Muy buen servicio. Buena atencion a cliente te da toda la information que necesitas. Gracias por la ayuda .. recomentado state farm"

"Gracias mi estimada Marelin por ayudarme este dia, gracias por detallarme cada paso muy entendible y amable😇😇😇😇"

"Paul from state farm might be one of the best people I’ve ever worked with. He went above and beyond in helping me become insured. He was also very knowledgeable and helpful! Give this guy a raise please!"

"We have been going to the State Farm office in Southampton for several years. Our favorite employee is by far Mary Semack. She is always helpful and personable. I highly recommend her. We always enjoy seeing her, taking care of business and then sharing a story or two."

"Maria and James Grossi's office. Was absolutely awesome . Not only knowledgeable but very prompt and courteous in returning my call. Pleasant person to speak to and on point with all her answers to my questions"

"Excellent customer service. Very nice people"

"Mary was amazing every time she is the agent that helps me I feel like I'm getting exactly what I'm looking for and makes the process really enjoyable...for insurance lol"

"I have had Auto insurance with State Farm for 5 years and had not reviewed my policy in awhile until Marelin G reached out to me regarding eligibility for a decrease in my rate. She was very kind and easy to work with, walking me through my entire policy and revisiting eligible discounts, greatly reducing my monthly rate."

"Mary was very helpful and informative! She was very professional and personable! I have been with your company for several years!"