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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fernanda Garzon

March 12, 2026

5  out of  5
rating by Fernanda Garzon
"Sophia is such a great customer service representative! She was very welcoming and took care of us the whole time. I would recommend getting your quote with her!"
We responded:
"Fernanda, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent James Grossi’s Team is just a call or email away!"
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Carlos Guallpa

March 11, 2026

5  out of  5
rating by Carlos Guallpa
"Exelente servicio , gracias Sophia Velasquez por su servicio , es un exelente servicio."
We responded:
"¡Gracias por los maravillosos comentarios, Carlos! Estamos encantados de que hayas tenido una gran experiencia con Sophia. ¡Agradecemos sinceramente su apoyo! – James"
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Paulette

March 6, 2026

4  out of  5
rating by Paulette
"I was shopping for insurance that fits my budget and Paul C of state fam rocks! He made it happen! He was personable, informative and went over every question I had ever asked him when I asked multiple times 🙂 he was very patient and won me over! Overall one of the best agents I have ever spoken with. A big THANK YOU Paul and State Farm agents. Happy client! Paulette M."
We responded:
"Thank you for your review! I am so happy to hear you had an enjoyable experience with us here on State Farm Agent James Grossi’s Team. "
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Jeff Conocchioli

March 6, 2026

5  out of  5
rating by Jeff Conocchioli
"Dealt with Ray- nice guy, very friendly, patient and knowledgable"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent James Grossi’s Team here in Southampton . "
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Ranny

February 11, 2026

5  out of  5
rating by Ranny
"I had the pleasure of speaking with Raul, who assisted me in getting set with auto insurance for the first time in my life. He spoke with kindness and was very patient in the process, making what seemed like a burdensome process a lot more enjoyable."
We responded:
"Thank you so much for the 5-stars, Ranny! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Nicole Cosares

February 10, 2026

5  out of  5
rating by Nicole Cosares
"I had an incredible experience with james grossi. He helped me get set up with an auto insurance policy and helped me get the lowest rates possible! Made my whole day!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent James Grossi’s Team. "
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Jessica Russ

February 5, 2026

5  out of  5
rating by Jessica Russ
"Mary Semack is the absolute BEST State Farm Agent I have ever had the pleasure of dealing with. She handles all my issues/problems with such care and always has a gentle and sweet way about her; which always calms my anxiety. I only like dealing with her when I call because when she says she will take care of something, it most certainly gets taken care of without me needing to worry and that is very important to me. She makes every call delightful and I am always happy to speak with her! If only there were more Mary’s out there in the customer service industry! I’d give her 10 stars if I could!"
We responded:
"Thank you for the fantastic review, Jessica! We are always here to help with your insurance needs here in Southampton . "
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Jefferson Tique

January 23, 2026

5  out of  5
rating by Jefferson Tique
"Muy buena atención por parte de la assessors muy clara con las preguntas claves."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Raul Rojas

January 17, 2026

5  out of  5
rating by Raul Rojas
"Muy buen servicio en este hogar. Sophia me ayudó pero Todos fueron muy amables. 10/10"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you great service! Please let us know if there is anything we can do to assist with your insurance needs. "
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Nely Tocachi

January 16, 2026

5  out of  5
rating by Nely Tocachi
"Gracias Gaby por su linda atención Muy satisfecha"
We responded:
"We appreciate your review! We are happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Fernando Salgado caranton

January 8, 2026

5  out of  5
rating by Fernando Salgado caranton
"Excelente servicio por parte Gabriela Cardenas muchas gracias"
We responded:
"Gracias, Fernando! Estamos encantados de ayudarle. – James"
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janeth lalvay

December 30, 2025

5  out of  5
rating by janeth lalvay
"Muy amable siempre me a ayudado mucho la mejor atención de Gaby Cardenas"
We responded:
"¡Gracias por la reseña de cinco estrellas, Janeth! Nos alegra que haya tenido una gran experiencia con nuestro equipo de State Farm. ¡Apreciamos sinceramente sus comentarios y apoyo! – James "
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Lydia Bach

December 29, 2025

5  out of  5
rating by Lydia Bach
"Sir Jonathan worked brilliantly to solve some, for me, serious difficulties! He was so patient, understading, working with precision to Create A Solution! Imagine..I now have peace of mind due to Jonathan. at State Farm Insurance in Southampton, NY Ms.Lydia Bach 849 N Sea Rd Southampton, NY 11968"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Esteban Minchalo

December 11, 2025

5  out of  5
rating by Esteban Minchalo
"Excelente atención de Sophia"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kenyatta Missigher

December 2, 2025

5  out of  5
rating by Kenyatta Missigher
"Great customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Alejandro cespedes cardona

November 28, 2025

5  out of  5
rating by Alejandro cespedes cardona
"Me sentí super bien excelente atención!"
We responded:
"Thank you for your positive feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Juan Vargas

November 12, 2025

5  out of  5
rating by Juan Vargas
"Sophia’s service was very good and attentive"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Nixon nagua

November 11, 2025

1  out of  5
rating by Nixon nagua
"Acabo de llamar a su oficina ya que me transferieron de agente pero una chica muy grosera e inrresperuosa me contesto y me trato mal y me grioto por teléfono, voy a poner una queja por su mal servicio hacia los clientes, pienso que esto no debe pasar ya que hay muchas compañias de seguro que brindan su servicio de una manera muy amable"
We responded:
"Hola Nixon, gracias por compartir sus comentarios. Lamentamos mucho escuchar sobre su experiencia reciente y tomamos muy en serio este tipo de situaciones. Después de revisar la llamada internamente, nuestro equipo confirmó que nuestra representante estaba explicando con calma los requisitos del DMV para actualizar el nombre en el registro del vehículo — sin intención de ser descortés en ningún momento. Entendemos que este proceso puede resultar frustrante y le pedimos disculpas si la explicación no se comunicó de la mejor manera. Nuestro objetivo siempre es brindar un servicio respetuoso y profesional, y nos gustaría tener la oportunidad de hablar directamente con usted para aclarar cualquier malentendido. Por favor, comuníquese con nuestra oficina al 631-813-2100 y pida hablar con Marelin, nuestra gerente de servicio al cliente, para asegurarnos de que todo quede resuelto correctamente. Gracias por darnos la oportunidad de mejorar su experiencia. "
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elvis rosas

November 6, 2025

5  out of  5
rating by elvis rosas
"Excelente servicio muy amable y me oriento en todo lo que pregunte 😊"
We responded:
"Muchas gracias por tu reseña, Elvis! Me alegra que Jefferson podría ayudarte con tus necesidades de seguro. Esperamos auxiliar-te otra vez luego. – James "
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Ryan Chisholm

October 29, 2025

5  out of  5
rating by Ryan Chisholm
"Marelin was extremely helpful throughout my claims process, which improved a not so fun process."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Juan Hernandez

October 28, 2025

5  out of  5
rating by Juan Hernandez
"Muy bueno"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Yashpal Vaghela

October 18, 2025

5  out of  5
rating by Yashpal Vaghela
"Amanda was super helpful and knowledgeable. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Hector Sangacha

October 8, 2025

5  out of  5
rating by Hector Sangacha
"Muchas gracias señorita Sophia se lo agradesco mucho su ayuda muy muy amiable"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Abigail Boston

October 7, 2025

5  out of  5
rating by Abigail Boston
"My customer rep, helped me to get a cheaper rate on my insurance. and I'm very very happy. She was patient and understanding, God bless her."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Lynann Caiazza

September 23, 2025

5  out of  5
rating by Lynann Caiazza
"Very professional very helpful and polite knew what he was talking about. Had confidence in his ability to find a good policy for us."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "